HL

Hoho L. 3 months ago • From Google

Rating

Bad

Dismissed concerns about mental health prescriptions

I recently registered and requested my ongoing medications to be continued. During a call with a staff member, I felt my concerns were dismissed when she suggested I might not need them and raised concerns about costs. I was disappointed that my health needs weren't properly addressed, and I felt the conversation avoided discussing my actual health issues without offering any alternatives. I found this approach frustrating, particularly given the nature of my health concerns. After just a week, I decided to leave the practice. The facility felt overcrowded and the overall experience fell short of what I expected. The service didn't feel professional to me, and I was left feeling let down by the whole experience.

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