North Park Health Centre
SF
Sophie F. one year ago • From Google
Bad
I would give a lower rating if possible. I have experienced ongoing difficulties with this practice. I question the value of attending appointments, as the clinical staff appear to prioritise dismissing concerns rather than thoroughly investigating the underlying issues. This is not an isolated incident—my children have previously been assessed and given a diagnosis of a common viral infection, which made me feel my concerns were not taken seriously. Most recently, I attended with two young children. The appointment was very brief, lasting only a couple of minutes for both children, after which I was told they had a common viral infection. However, within a day, both children were seen by another healthcare professional who identified different diagnoses. I found this discrepancy deeply concerning, particularly given how young my children are. In another separate occasion, a similar pattern occurred where my child received a different diagnosis upon reassessment. I believe this practice requires significant improvement in its diagnostic approach and clinical assessment standards.
tony b.