The Bridges Medical Practice

The team here are consistently pleasant and supportive. I've experienced various challenges with my mental health over time, and they have provided valuable assistance throughout my journey.

I have been a patient at this practice for quite some time and remain very satisfied with my experience. The team members are approachable, maintain high professional standards, and demonstrate..

The service was disappointing. The receptionist came across as dismissive and condescending in their manner of speaking.

The team at this practice consistently demonstrates a commitment to prioritising patient care above all else. We are grateful for the support provided during the recent challenging period, and we..

I feel genuinely privileged when I visit this practice, and the staff members are very welcoming with a warm demeanor. Furthermore, the care provided to patients is delivered with genuine dedication..

The clinical staff member's approach to the consultation lacked thoroughness, with attention appearing focused on administrative systems rather than fully addressing the patient's concerns...

The practice's rating appears to reflect my experience. I found that investigations seemed to take longer than expected, and I felt the treatment I received during my visits could have been better...

The waiting time to secure an appointment is extremely lengthy. Having to wait several weeks for a standard appointment is frustrating and disappointing. Would not recommend based on this experience.

Absolutely terrible experience!! Refused to provide a medication that my healthcare provider recommended I needed and I had to travel a considerable distance to obtain it!! The medical staff were..

Throughout my time attending this practice, I have consistently found the reception team to be welcoming and well-organised, while the clinical staff have demonstrated professionalism and..

This is quite possibly one of the finest GP surgeries in the country. The staff - both clinical and administrative - are all warm and thoughtful. They are all willing to go above and beyond in order..

I recently switched to a different practice after spending approximately 9 years at my previous surgery, often with frustration. The primary concern for me has been appointment availability. I..

The ordering system could be improved. On multiple occasions, orders have not been properly entered into the computer system, which has resulted in me having to follow up as the pharmacy has not..

I attended an appointment to have some skin lesions examined following a family history of melanoma. The lesions I was concerned about were assessed as benign, which was reassuring. However, I was..

The telephone system appears to need improvement, and when concerns are raised, there seems to be a tendency to place responsibility back on the patient rather than addressing the issue..

Excellent practice. I have never experienced any difficulties obtaining an appointment. The clinical staff have consistently delivered outstanding service throughout my time as a patient.

The practice demonstrated a reluctance to offer assistance or guidance. I was informed that certain matters would need to be accepted as part of life rather than addressed. Following this review, a..

I received a warm and friendly greeting from the reception team this morning. My wait time was minimal before being called through to see the clinician. The appointment itself was excellent, with..

I recently registered with this practice following a house move and I can genuinely say it's the finest I've attended. Every member of staff I've interacted with at the practice has consistently..

The reception team has consistently been helpful whenever I've called in. Each time I've requested a callback, one has been provided promptly. I believe this is an excellent practice and people..