TK

Tan K. 7 years ago • From Google

Rating

Bad

Dismissed my injury without proper examination

The healthcare service provided fell short of expectations. The approach seemed overly simplistic, with pain relief medication suggested as a standard response regardless of the presenting issue. Following an injury affecting a joint area, the consultation felt inadequate, with limited examination and a basic recommendation for over-the-counter medication. This response was disappointing and left me feeling let down by the level of care received.

Seaside Medical Centre

7 years ago

Dear Patient. We are sorry to hear that you are not happy with the service you received. We do have a complaints procedure in place at the surgery. We ask patients to write to the practice manager, Lisa Herridge who will then investigate your issues. Claire Matthews Operations and Administration Leader.

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