ER

Ebbie R. 4 years ago • From Google

Rating

Bad

Dismissed serious symptoms without proper investigation

I felt dismissed when I raised concerns about neck pain, headaches, and progressive nerve discomfort. These symptoms were not taken seriously at the time. Following a change in my care, I was referred for imaging which revealed a significant condition requiring urgent surgical intervention. The surgery resulted in permanent neurological effects and ongoing complications. Had the condition gone undetected for longer, the prognosis would have been considerably worse. I also experienced an adverse interaction between two medications I was prescribed, which resulted in serious consequences including dental damage and an unplanned pregnancy. When I contacted the practice to report this, I was subsequently removed from their patient list. I requested clarification about this decision and was told written explanation would be provided, but despite asking again, no letter was ever sent. I would recommend seeking care elsewhere.

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