KW

Ken W. 3 years ago • From Google

Rating

Bad

Dismissed with serious infection and misdiagnosis

I can understand why these negative reviews resonate with me, as my own experiences have been quite concerning. Around a decade ago, following a surgical procedure at a hospital, I was discharged with a complication affecting one of my surgical sites. The discomfort was significant, and I attended the medical centre in considerable distress. I was informed that an appointment might be available later in the day if I returned. The journey had taken considerably longer than usual due to my condition. As I was leaving, a receptionist approached and offered to arrange for me to be seen by a clinician. Several years later, I attended with throat symptoms following travel. During a telephone consultation, the clinician provided a diagnosis very quickly without fully exploring my symptoms, and I felt unheard. When I called back and requested to see a different clinician, I was able to have a more thorough consultation. This clinician suggested further investigation, which revealed a different underlying cause for my symptoms. Throughout these experiences, I received no acknowledgment of the initial mismanagement. I am left questioning the standard of care and the principles that should guide medical practice.

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