JB

Joshua B. 6 years ago • From Google

Rating

Bad

Dismissed without answers or any real support

I attended an appointment with my partner who had been experiencing chest discomfort alongside persistent coughing episodes. The coughing was severe enough to disrupt her sleep, with only a couple of hours possible each night, and the intensity of the coughing often made her feel nauseous. One night the coughing became particularly distressing, waking her and making it difficult for her to breathe properly. I suggested contacting 111 for guidance, and following that call, an ambulance was dispatched. At a subsequent scheduled appointment, the clinician expressed that an ambulance call was unnecessary for what they considered a routine cough and suggested it was likely a common illness circulating at the time. My partner underwent testing, and when the results came back without evidence of bacterial infection, she was discharged without any explanation, recommendations, or follow-up plan. I found the level of support and attention provided to be disappointingly minimal. I don't visit medical practices frequently, and experiences like this reinforce my reluctance to do so.

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