Mary D. 3 years ago • From Google
Bad
Disappointing experience when advised to take over-the-counter pain relief, increase fluid intake and rest for a suspected respiratory infection without thorough investigation of the circumstances. The concern is that if the condition deteriorates, the advice given may prove inadequate for the severity of the situation.
Veronica F.
3 years ago I wish I could express my dissatisfaction more strongly, as this experience fell well short of expectations. I submitted an online request on Monday morning, and by Thursday, despite making numerous..
Paige_not_ f.
2 years ago The reception staff came across as dismissive and intrusive, which made me hesitant to seek help. I've been dealing with a persistent issue for an extended period but delayed addressing it because I..
Ted F.
3 years ago Recently became a patient at this practice and have found the team to be supportive, well-organised and approachable.
Elizabeth H.
one year ago The appointment went well, with the staff being quite supportive and the overall service being prompt and efficient.
Julie S.
2 years ago I have been to see a clinician at this practice who was very patient and a good listener. They knew exactly how to help me out. Highly recommended.
Megan L.
one year ago Regarding the administrative team, I found them to be courteous and very supportive with my questions, and they offered help whenever required 😊 Thank you
Rachel M.
3 years ago I have not been very impressed with the Medical Centre in the recent past, but I had a face to face appointment recently with a physician associate who was amazing. They listened carefully and were..
Ben G.
2 years ago This practice fell significantly short of expectations, with unhelpful front desk staff and limited doctor availability when appointments were needed. I would not recommend using this service.
Sarah H.
2 years ago The appointment process feels unnecessarily complicated and restrictive when trying to access medical care. I had a relatively minor concern affecting my comfort and safety while driving, which..
Paul W.
one year ago Reception staff overlooked a task during a recent visit. I was seen by a clinician regarding a medication adjustment. A referral was arranged for additional support services. Although I initially..
S C.
one year ago Attempting to contact the surgery has been quite challenging. The automated system presents numerous options that do not appear to address my needs. This has been frustrating.
Mary M.
3 years ago I have been a patient at this practice for two years and have consistently received excellent care from all members of the team, including the clinicians, pharmacy staff, nursing team, and reception..
Chris S.
3 years ago I have experienced ongoing difficulties at this practice for several years, particularly since the relocation. I was scheduled for a telephone consultation at a specific time, but after waiting for..
Jamie H.
2 years ago It can be quite challenging to get through to see a clinician, as the reception team often acts as a barrier to accessing appointments.
simon h.
2 years ago I recently had to switch to a different practice. I really miss my previous surgery! The new practice operates solely through an online booking system, and the reception staff seem unwilling to help..
Terry B.
one year ago The practice was busy, yet appointments ran punctually. The staff were welcoming and the clinical environment felt secure.
Pkam P.
2 years ago The reception staff could benefit from improved communication skills and a more courteous approach when dealing with patients.
Koo B.
3 years ago Having been registered as housebound with my previous GP practice since 2016, my current practice made the decision to revoke my housebound status without any prior notification. I have significant..
Morag C.
2 years ago I have consistently had a positive experience at this centre. While appointment availability can be challenging, every member of the team has been helpful and courteous, and I recognise this..
Sam R.