City Road Medical Centre
Amber C. one year ago • From Google
Bad
Dismissive doctor crushed my mental health hopes
No support for mental health. After mustering immense courage to visit the doctor (something I never do), I shared my recent mental health struggles. I explained how the past month has been debilitating - unable to leave home, experiencing constant fear, and feeling like a completely different person. The doctor immediately interrupted, suggesting breathing exercises would resolve my anxiety. I felt utterly unheard and dismissed. Prior to this appointment, I had already been investing in private CBT and attempting self-improvement strategies. This visit was my absolute last option, and the experience reinforced why I had been hesitant to seek medical help. When I desperately asked about alternative approaches, the doctor coldly stated, "I don't prescribe antidepressants in my surgery - that's not my method." I was devastated. Despite never wanting medication, my current state of being unable to function or enjoy life made me hope for more compassionate support. The entire appointment lasted merely five minutes, leaving me more emotionally defeated than when I arrived. The doctor displayed zero empathy or understanding of mental health challenges. No referral was offered, no medication discussed, just a dismissive suggestion about breathing. I sincerely hope medical professionals receive better training in mental health support and learn to genuinely listen to their patients' experiences.
Dr. Rayaz stands out as an exceptional healthcare professional. Her compassionate approach, comprehensive care, deep medical expertise, and empathetic demeanor make her an outstanding physician.
City Road Medical Centre
Amrik S.
Top-notch general practitioner, couldn't ask for better medical care.
City Road Medical Centre
Alysha P.
I visited the clinic for my child's vaccination appointment, and the entire team was incredibly warm and hospitable. They went out of their way to ensure I felt comfortable and at ease during our..
City Road Medical Centre
Fateha A.
Dr. Riaz has been exceptional in her care and approach. She demonstrates remarkable compassion, attentiveness, and a high level of professionalism. Her ability to truly listen and address patient..
City Road Medical Centre
Jagjit K.
My general practitioner is absolutely fantastic. I'm incredibly delighted.
City Road Medical Centre
TALKS M.
I'm writing to express my frustration with a nurse named 'Dani' during a recent telephone consultation. In all my years with this medical practice, I've never encountered such disrespectful..
City Road Medical Centre
Kenny W.
STEER CLEAR! Complete waste of time and INCORRECT diagnosis. TERRIBLE encounter! The consultation felt hurried and concluded with an ENTIRELY INACCURATE diagnosis. I was forced to seek out..
City Road Medical Centre
Hadi Z.
Absolutely terrible general practitioner in Birmingham. The physician, Ahmed Mahmoud, who wears glasses and has an Arabic accent, displayed unacceptable behavior by being extremely hostile and loud..
City Road Medical Centre
Jae R.
Truly, this medical practice stands out as the top choice in the region. The front desk staff member is incredibly kind and compassionate. Dr. Mahmood is simply exceptional. I had completely given..
City Road Medical Centre
Facebook U.
Dr. Shabir displays a complete lack of empathy and compassion. He appears totally disinterested in his patients' concerns and provides zero attentive care. If I could rate lower than zero stars, I..
City Road Medical Centre
Aaron P.
Disrespectful and uncooperative front desk personnel. Redirected me to 111 when I required medication, needlessly burdening NHS resources. Completely unacceptable medical practice that, like many..
City Road Medical Centre
Khadija P.
I absolutely cannot suggest this surgery to anyone whatsoever! My father, who is 81 years old, has been a patient at this practice for over 15 years. Everything was perfectly fine when Dr. Abrol was..
City Road Medical Centre
Ehigiator E.
Top-notch care once again, with the physician consistently demonstrating a warm demeanor and providing comprehensive attention during the consultation and necessary medical procedures.
City Road Medical Centre
Subz A.
My visits to City Road Medical consistently exceed expectations. Today's consultation with Dr Rayaz was truly exceptional, representing the most outstanding medical interaction I've ever..
City Road Medical Centre
Odunola E.
I've been aware of the challenges people face when trying to schedule appointments at various general practitioner clinics, but that hasn't been my experience with this particular GP. Each visit..
City Road Medical Centre
dorge c.
Based on the reviews I've encountered, this establishment appears problematic. They demonstrate a lack of genuine concern for people and are overly quick to adopt a defensive stance. The front desk..
City Road Medical Centre
Khaled A.
Courteous front desk staff and a welcoming professional environment.
City Road Medical Centre
m K.
The medical practice meets basic standards but falls short of being outstanding. Physicians are present, yet patients frequently encounter wait times ranging from half an hour to a full hour, though..
City Road Medical Centre
harry n.
Approach this medical practice with care. Typically, I avoid posting critical feedback, and I recognize the financial constraints and overwhelming challenges faced by the NHS, with most staff..
City Road Medical Centre
M&M M.
My encounter with this general practice medical centre has been nothing short of a nightmare. A full month has passed, and they continue to stall my registration approval. Each time I reach out, the..
City Road Medical Centre
Lawand M.