The Spitalfields Practice
Ruzina K. one year ago • From Google
Bad
Dismissive Doctor Ignored My Mental Health
Dr Anwara Ali displays an appalling level of unprofessionalism, demonstrating extreme rudeness, dismissiveness, and a complete lack of compassionate patient care. Particularly troubling is her discriminatory treatment of patients from a South Asian background, despite sharing the same ethnic heritage herself. During a consultation where I vulnerably shared critical mental health concerns, I was met with zero empathy or understanding. Instead, I was curtly instructed to schedule another appointment, effectively dismissing my urgent needs. Upon consulting another GP, I discovered she had not even documented my serious mental health disclosure. My family and I attempted to address these serious issues by requesting a GP transfer and filing a formal complaint against Dr Anwara. However, our efforts were met with total silence and no meaningful response regarding her unacceptable conduct. Her demeanor is consistently hostile, and she appears to leverage her perceived institutional power to bully patients, brazenly abusing her professional position while consistently failing to meet fundamental medical practice standards. She absolutely must be removed from her position!!!
Lacks a sense of professionalism...
The Spitalfields Practice
Jim M.
On August 5th 2025, I experienced a truly seamless and professional medical visit. Dr. Bassem Saleh saw me precisely at our scheduled 3:15 time slot and conducted a comprehensive examination. The..
The Spitalfields Practice
Daniel A.
Extremely discourteous staff handling telephone interactions
The Spitalfields Practice
Esther D.
The staff at The Spitafields Practice are completely unhelpful. Their approach is extremely bureaucratic and totally inflexible. Switching medical practices should not result in losing access to..
The Spitalfields Practice
iyad m.
Extremely poor customer support.
The Spitalfields Practice
Alin B.
For being just 7 minutes behind schedule, they completely canceled my appointment. It seemed like the nurse was eager to dismiss me. From what I observed, the hygiene standards are extremely poor. I..
The Spitalfields Practice
Lolita T.
I was pleasantly taken aback, especially given the contrasting online feedback! My visit to the ear, nose, and throat clinic initially seemed like it might be frustrating due to a wait, but the..
The Spitalfields Practice
Ana M.
Phone consultation turned sour when the doctor dismissed my concerns and abruptly ended the call. She claimed my language wasn't clear, instructing me to use Google for clarification. While I might..
The Spitalfields Practice
NICOLETA B.
Unwelcoming atmosphere with a chilly and impersonal vibe
The Spitalfields Practice
Sarosh F.
I scheduled approximately three appointments with them, exclusively during critical health situations (as an international student). While they provide appointments, obtaining a face-to-face..
The Spitalfields Practice
Canal T.
I attended an NHS ENT consultation for my child. I must concur with previous feedback. Excluding the reception team, the medical professionals were absolutely dreadful. They were extremely brusque,..
The Spitalfields Practice
Jill D.
I want to share a genuinely positive perspective about this medical practice. Having been their patient for many years, I've accumulated numerous reasons to be grateful. Dr Ahmed (and previously Dr..
The Spitalfields Practice
Chris S.
They've consistently been supportive and quite effective at scheduling my medical appointments. Throughout two decades of using this practice as my local general practitioner, I've never encountered..
The Spitalfields Practice
Gabriele B.
The medical staff were incredibly supportive and kind, addressing all necessary concerns efficiently and providing valuable guidance on preventative care. I departed feeling completely satisfied and..
The Spitalfields Practice
Ivana V.
I've been a patient at this medical center since 2013 and have absolutely no complaints. While the receptionists can come across as somewhat blunt, it's understandable given the high volume of..
The Spitalfields Practice
Md H.
They completely disregarded professionalism 😔... My scheduled appointment was set for 10:50am, yet they didn't contact me until 11:30. Subsequently, they proceeded to cancel the entire appointment.
The Spitalfields Practice
Mainul A.
The absolute most terrible GP front desk staff imaginable. On this date, 25/11/2024, he was present again during the morning shift. I can't recall his exact name. The bearded individual of brown..
The Spitalfields Practice
H A.
I've never encountered a satisfactory interaction with this medical office. The employees are discourteous, wait times are interminable, and their website is completely dysfunctional (the patient..
The Spitalfields Practice
Tasneem A.
The reception and administrative staff provide the most abysmal service imaginable. There's a complete absence of empathy, compassion, or any semblance of quality care that should embody the..
The Spitalfields Practice
Fatmah A.
Fantastic and seamless assistance, much appreciated!
The Spitalfields Practice
kawsain j.