FN

Faith N. 5 years ago • From Google

Rating

Bad

Dismissive Doctor Left Me Frustrated and Angry

My recent phone consultation was just as disappointing as previous reviews suggested. The experience was utterly appalling, leaving me not reassured but deeply frustrated and angry at the doctor's complete lack of compassion. The consultation was devoid of any empathy, rendering it entirely pointless. When discussing my current medication's ineffectiveness, their brilliant solution was simply to max out the dosage - seriously? Upon sharing my mental health challenges, their groundbreaking advice was to take daily walks and consider counselling. Are doctors no longer expected to genuinely engage with patients, explore potential root causes, or offer meaningful emotional support? This practice has always struggled with appointment scheduling and wait times, but previously, doctors at least demonstrated some professional competence. Since the Covid-19 pandemic, the quality has nosedived to such an extent that I'm genuinely unsure whether I spoke with an actual medical professional or a receptionist masquerading as one. If you need anything beyond basic prescription management or dosage adjustments, steer clear of this practice. Absolutely not recommended!!

Other reviews for The Junction Medical Practice