Marfleet Group Practice
AA
Alan A. one year ago • From Google
Bad
I became a patient at Marfleet Group Practice in February 2019, and initially, my experience was quite satisfactory. However, my perception shifted when Dr. Weir became my primary healthcare provider. Throughout my interactions, I found Dr. Weir to be remarkably unsympathetic and brusque. I consistently attempted to communicate my ongoing, unexplained medical symptoms, seeking understanding and assistance. Instead of addressing my concerns compassionately, I felt I was confronted with aggression and even threatened with dismissal from the practice. A particularly memorable incident occurred when I missed a urine sample appointment because my mother, who suffers from temporal lobe epilepsy, forgot the scheduled time. Rather than showing empathy, Dr. Weir became confrontational, loudly accusing me of being "lazy" and telling me to "stop making excuses." This response was deeply upsetting and wholly unprofessional. Additionally, a serious medication error involved my mother being mistakenly prescribed heart medication intended for an 88-year-old male. Fortunately, she recognized the mistake and returned the medication to the pharmacy before consumption, but the potential consequences could have been life-threatening. In March 2020, I was abruptly removed from the practice with minimal explanation, citing a "breakdown in the patient-doctor relationship." From my perspective, I had always communicated respectfully and was simply seeking help for my health concerns. I felt Dr. Weir made no genuine attempt to understand or address my medical needs. I ultimately departed the practice feeling marginalized, unsupported, and fundamentally disregarded—a profoundly disappointing outcome after initially placing my trust in their care. By sharing my experience, I hope to highlight the critical importance of feeling valued and respected within healthcare environments.
Phil k.