Eastwood Primary Care Centre

Completely unable to manage a simple recurring medication request correctly

You'd expect a return to normalcy post-pandemic, but instead, they've implemented this ridiculous telephone screening process that's completely out of step with how the rest of society is operating...

Dr. Taylor and Louise, the paramedic, are truly exceptional professionals who provide outstanding care and support. Their dedication and compassion are truly remarkable.

Deeply disappointed to submit a critical review, but the operational setup is fundamentally flawed. It seems they're overwhelmed with patient volume. The reception staff are consistently..

Exactly what I expected - flawless performance yet again

Met with the diabetes care professional who demonstrated genuine compassion and provided excellent support during our consultation.

Arrived 10 minutes past my scheduled time, and they were willing to accommodate me. However, they seem perfectly content to keep patients waiting for half an hour without concern.

Spent nearly a quarter of an hour waiting to schedule an in-person medical consultation. The front desk staff adamantly refused my request, instead suggesting a phone consultation, which I found..

Getting a doctor's appointment has become incredibly frustrating. Securing even a simple call back feels like a rare stroke of luck. The healthcare system seems perpetually overwhelmed, and their..

Tried to book a medical appointment after 111 advised me to see a doctor, but encountered total frustration. When I followed their instruction to call at 8 AM, I finally got through at 8:40, only to..

Throughout our three-decade relationship with The Eastwood Primary Care Centre, my wife and I have consistently experienced exceptional medical service. The entire staff—from physicians to nursing..

I've been with this medical practice for around 26 years, and they consistently impress me. Their team is attentive and flexible when needed, demonstrates excellent clinical decision-making, and..

When we initially relocated to Eastwood, this medical practice was exceptional. Lately, though, communication and scheduling have become incredibly challenging. It's virtually impossible to connect..

Despite my recent diabetes diagnosis, the NHS staff here have been truly remarkable. Their compassionate approach and professional treatment have provided me with immense comfort and support. While..

The medical professionals at the surgery went above and beyond when my elderly mother contracted a urinary tract infection. From the incredibly supportive administrative staff to the compassionate..

Terrible medical staff, both my grandmother and I have been repeatedly ignored by the front desk... The receptionist's excuse that no physicians are available to contact at 8:30 AM is completely..

Post-treatment support following a significant medical procedure is abysmal. A healthcare provider that seems completely indifferent to patient well-being. I'd rate this zero if possible, but am..

I am thoroughly impressed with this medical practice, having previously experienced subpar treatment elsewhere. Since switching, this surgery has been exceptional - they go above and beyond, with..

Exceptional medical procedure performed by outstanding physicians who genuinely pay attention to patient concerns. The practice provides an extensive array of healthcare services, with numerous..

Truly grateful for the compassionate assistance provided by the front desk staff when helping my husband through his difficult situation today. Much appreciation for their kindness x