JW

Julian W. 3 years ago • From Google

Rating

Bad

Dismissive doctor missed my serious hernia

When experiencing chest pains, I attempted to secure a medical consultation at Tudor Surgery. Their online system discourages in-person GP visits, and I received a phone consultation with Dr. Spooner, who dismissively attributed my symptoms to stress. As my condition deteriorated, I reluctantly secured an in-person appointment where Dr. Spooner begrudgingly examined me, remarking sarcastically, "I suppose you want me to listen to your chest". After a brief examination revealing nothing unusual, he declared my pain psychological, insisting it was merely stress-related and advising me to relax. He seemed particularly skeptical when I emphasized my non-smoking status. Frustrated, I transferred to Nantwich Health Centre, where I quickly received a face-to-face consultation, comprehensive testing, and a definitive diagnosis of a hiatus hernia. While I'm not typically vindictive, I remain deeply frustrated by Dr. Spooner's unprofessional and patronizing approach. Though other practitioners at Tudor Surgery might be competent, my personal experience was one of prolonged, unnecessary suffering due to his negligence. My recommendation is clear: steer well clear of Tudor Surgery and Dr. Spooner.

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