BS

Becky S. one year ago • From Google

Rating

Bad

Dismissive doctor ruined my medical care

I received absolutely substandard care from this medical practice. Dr Stockholm was particularly unprofessional, focusing more on promoting her personal Instagram than addressing my health concerns, and casually suggesting 'gut healthy foods' without even inquiring about my dietary habits. I explained my ongoing chronic pain spanning over a decade, which was currently intensifying. After my mother filed a complaint, I was supposed to have a follow-up appointment, but she repeatedly cancelled (around three times). She eventually contacted me after I reached out to 111 during a mental health crisis. Rather than showing compassion, she attempted to manipulate me by expressing concern about how my complaint might affect her annual review. When I clarified my expectations, she reluctantly agreed to refer me to rheumatology, claiming it was an act of kindness (which is literally her professional responsibility), while dismissing my other concerns and criticizing me instead. Although I'm accustomed to being overlooked, I've never encountered such unprofessional behavior. It's clear she prioritizes her own interests over patient care. She also arbitrarily refused to submit my autism assessment referral. This practice seems riddled with incompetent staff. I'll be seeking alternative medical care and definitely reporting them to PALS. Save yourself the trouble and steer clear of Leonard's. I've experienced poor medical treatment before, but this truly takes the cake.

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