Brook Medical Centre

I consider this medical practice to be utterly hazardous From an abrupt medication withdrawal to misdiagnosis Since transferring and registering with this surgery, I've been unable to work My trust..

The front desk staff showed complete indifference to my situation. I've been attempting to reach them for an hour this morning, and my calls went unanswered. When someone finally picked up, they..

When we relocated to this area a couple of years back, we were initially hesitant about registering with this medical practice due to some less-than-stellar online reviews. However, we decided to..

Most of the front desk staff are wonderful, caring individuals, and the medical professionals are equally impressive! However, there's this one receptionist who seems to believe she's on the same..

Truly, you'll only encounter harassment from the front desk staff, followed by sheer contempt and indifference from every physician. It's an experience far more terrible than you could possibly..

An absolute disgrace warranting the lowest possible rating. This establishment is a complete letdown to its registered patients. Despite multiple attempts, they consistently fail to process a simple..

A single physician at this facility displays a deeply unprofessional and irresponsible approach. Appears more interested in mundane tasks like adjusting footwear than attentively hearing patient..

I've been a patient at this medical practice for quite some time, and my family has been loyal to them as well. Their morning callback system at 8am to discuss health concerns is really convenient...

Delightful medical staff, from the compassionate doctors to the friendly nurses and welcoming receptionists, who made my visit pleasant and comfortable.

Terrible experience attempting to schedule an appointment for two consecutive days with zero success. I phoned precisely at their opening time of 9:00 AM, yet still couldn't secure a booking. The..

Absolutely terrible general practitioner. Takes an eternity to process referrals and the front desk staff are incredibly discourteous, routinely blocking patient scheduling. I would never suggest..

The service at this practice is ATROCIOUS. Undoubtedly the worst I've ever encountered. Receptionists act overly competent while being incredibly discourteous and dismissive. I personally observed..

Extremely subpar medical care, with prescriptions being issued over the phone without any proper medical assessment. I would strongly advise against using this service, especially for pediatric..

The receptionist deserves a one-star rating, and I wish I could rate even lower. Her customer service skills are abysmal, and her attitude is completely unprofessional. She brazenly discusses..

This is a subpar general practice with a complete lack of attentiveness In September, the hospital physician modified my prescription, increasing my daily tablet intake. We're now in December, and..

Incredibly prompt and efficient service. Received immediate attention and swift communication. The medical care provided was comprehensive and detailed. The entire staff was exceptional. Grateful..

Scheduling my visit was a breeze, and the time spent in the waiting room was minimal. The personnel were incredibly friendly and accommodating.

Convenient scheduling during the registration process!

The customer service representatives I spoke with were unhelpful and unprofessional. It's clear they would benefit from improving their communication skills and learning how to properly interact..

Terrible customer experience with unhelpful and discourteous front desk staff