HW

Heather W. 7 years ago • From Google

Rating

Bad

Dismissive doctors left me hopeless and helpless

For two years, I've been made to feel like I'm losing my mind by the doctors at this practice. Every time I visit, they dismiss me with eye rolls, interrupt me, and completely ignore my concerns. What I received as a 'diagnosis' was nothing more than being handed a random leaflet and offered antidepressants, with no explanation when I questioned their approach. After taking the leaflet home and scheduling a follow-up, I was coldly told by the doctor that my condition has no available help and I'll simply have to manage it alone. Months later, after spending hundreds on physiotherapy, I returned seeking two simple things: a doctor's note to continue my education and a referral to a specialist for additional support. They flatly refused to provide the note, claiming I just needed diagnostic evidence, and insisted there was no specialist to refer me to - again telling me I must handle everything independently. The practice is absolutely terrible - appointments are nearly impossible to secure, and their staff makes patients feel utterly stupid for even seeking medical assistance.

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