Health Care Complex, Kirkby
KZ
Klaudia Z. 7 years ago • From Google
Bad
My encounter with The Health Care Complex has been absolutely dreadful, and I cannot comprehend how they continue to claim they are a functional GP service. As my local GP, I've visited when necessary over the years, and I'm astounded by how these doctors can consider themselves healthcare professionals. Every single time I've been unwell or had a concern, I've felt completely disregarded, with critical questions left unasked. Now that I'm studying Pharmacy, I understand precisely how a professional healthcare provider should approach a situation, and this falls far short of those standards! Recently, when I called 111 with a medical query, they asked me more about my symptoms and well-being during a brief phone call than these doctors have in years of consultations. While I'm not a doctor and don't intend to be one, these individuals seem to have significant knowledge gaps, which is incredibly misleading for patients who blindly trust their every word. Typically, patients are hesitant to challenge medical professionals. However, I've left consultations feeling distressed and unsatisfied, and I was even shouted at by a doctor once, which is completely unacceptable under any circumstances. I'm genuinely traumatized by these experiences and would now prefer to endure suffering and go to A&E rather than return here. To illustrate: during a breast-related health concern, the NHS website advised me to consult my GP for a check-up. When I sought reassurance and shared my symptoms, the doctor didn't even want to examine me. I understand the NHS is under strain, but a mere five-minute extension to thoroughly explore symptoms and possibilities would alleviate many patients' anxieties and prevent unnecessary A&E visits. Essentially, these doctors seem capable of nothing more than prescribing over-the-counter painkillers. Thank you, next.
Kellichuu !.