St. Peter's Medical Centre
Lauren L. 2 years ago • From Google
Bad
Dismissive nurse made me feel unheard and frustrated
I recently encountered a deeply unsettling situation at the medical center. Although my initial interactions with the doctor and physiotherapist regarding my persistent six-month back pain were positive, my subsequent encounter with a nurse felt like an attempt to invalidate my genuine physical suffering. I've been experiencing two lumps on my back, now diagnosed as a trapped nerve and Lipoma. I detailed my previous medical investigations, including blood tests and ultrasounds, and expressed my openness to an X-ray as a potential next step in understanding my condition. The nurse summarily dismissed the X-ray suggestion without proposing an alternative, instead insinuating that my pain was primarily psychological. She probed my mental health, to which I responded by highlighting my professional role as a support worker - a position that surely requires mental stability. Regarding the lump I wanted examined, she claimed to feel nothing, attributing it to my body's structure. Surprisingly, upon reviewing my consultation notes, I discovered she had actually noted something she didn't verbally acknowledge. She proceeded to scrutinize my medical history, questioning past issues like ear pain and suggesting I might be prone to excessive worry. Initially, I found her approach amusing, but quickly realized the consultation was unproductive. I promptly requested an alternative doctor. While initially told seeing my previous doctor was impossible, she eventually committed to arranging a consultation and scheduled a blood test for inflammation. The entire interaction left me bewildered, and I explicitly requested to avoid future appointments with this particular nurse. The subsequent phone 'apology' felt more like a defensive explanation, with the nurse attempting to rationalize her approach by discussing the complexities of pain perception. While I articulated my dissatisfaction, I remain concerned that less assertive patients might be easily persuaded to doubt the legitimacy of their physical experiences. Consequently, I am now actively seeking a healthcare professional who can approach my medical concerns with genuine empathy, professional diligence, and a holistic understanding of my health situation.
This general practitioner has consistently fallen short in addressing my medical concerns. Throughout my three-year association with their practice, I've only managed to secure a single consultation..
St. Peter's Medical Centre
Leon H.
These medical professionals in Brighton are absolutely dreadful, making scheduling an appointment an incredibly frustrating experience. You're forced to endure a wait of more than a week just to be..
St. Peter's Medical Centre
Lauren L.
I recently encountered a deeply unsettling situation at the medical center. Although my initial interactions with the doctor and physiotherapist regarding my persistent six-month back pain were..
St. Peter's Medical Centre
Jason D.
Trying to schedule a visit, refill a prescription, connect with staff, or use their online platform is an exercise in futility. Their digital interfaces are completely dysfunctional and..
St. Peter's Medical Centre
Pree P.
It's impossible to connect with them via phone. I'm fine with waiting on hold, but when a medical practice lacks a working telephone system, it raises serious concerns. The call disconnects..
St. Peter's Medical Centre
Nina F.
Dr. Jarvis is absolutely fantastic, incredibly supportive and kind!
St. Peter's Medical Centre
Eric W.
Excellent customer support that truly meets expectations 👍
St. Peter's Medical Centre
Morgan O.
You're left hanging on the phone for more than two minutes, subjected to a monotonous general practitioner who discourages direct contact and suggests consulting alternative sources. Subsequently,..
St. Peter's Medical Centre
Jasbinder B.
This medical centre is an absolute nightmare! They display a complete lack of respect and an overwhelming sense of superiority when dealing with patients. Both the reception staff and doctors..
St. Peter's Medical Centre
Catherine P.
St Peter's remains committed to providing top-notch assistance, even when faced with significant challenges. The entire team demonstrates warmth, kindness, and professionalism. I have consistently..
St. Peter's Medical Centre
Lady V.
I recently underwent a critical allergic incident (wheat-related exercise-triggered anaphylaxis) which required emergency medical treatment. The episode was terrifying, characterized by persistent..
St. Peter's Medical Centre
Bilston B.
Spent more than 60 minutes on a call, ultimately being instructed to ring again the next day to schedule an appointment. When I followed their advice and called back in the morning, I endured a..
St. Peter's Medical Centre
Daz D.
Scheduling an appointment here is an absolute ordeal. Their phone lines are perpetually jammed, and the service quality has plummeted dramatically. I recommend just showing up with a friend, as no..
St. Peter's Medical Centre
bobji b.
Getting a slot at this medical practice is about as likely as hitting the jackpot - practically impossible.
St. Peter's Medical Centre
An I.
Scheduling an appointment here is a complete nightmare. I endured a week-long wait for an urgent medical need. Their attempt to contact me was laughably brief - just a 3-second call! After failing..
St. Peter's Medical Centre
Alicia S.
I had an excellent interaction with St Peter's medical centre. Upon calling right at their opening time of 08:30, I was pleasantly surprised to have my call answered promptly, even with several..
St. Peter's Medical Centre
Vasilis G.
I consider this to be the absolute worst medical facility I've encountered. Their service is deplorable, with blood test results taking over two weeks and the wrong tests being performed. As a..
St. Peter's Medical Centre
Scott P.
I'm currently battling numerous health challenges, having dealt with medical complications since birth, now approaching 44 years old. Recently, I've been experiencing significant health issues,..
St. Peter's Medical Centre
Tyra B.
I recently signed up with this medical practice. When I attempted to call early in the week around 8:30am to secure a same-day appointment, I was unable to connect after waiting approximately an..
St. Peter's Medical Centre
Nick H.
An absolutely dreadful facility. They've apparently tried to rebrand themselves, switching from a "medical" to a "health" centre, but the change is purely cosmetic. I wouldn't even consider sending..
St. Peter's Medical Centre
B&H f.