St. Peter's Medical Centre
Lauren L. 2 years ago • From Google
Bad
Dismissive nurse made me feel unheard and frustrated
I recently encountered a deeply unsettling situation at the medical center. Although my initial interactions with the doctor and physiotherapist regarding my persistent six-month back pain were positive, my subsequent encounter with a nurse felt like an attempt to invalidate my genuine physical suffering. I've been experiencing two lumps on my back, now diagnosed as a trapped nerve and Lipoma. I detailed my previous medical investigations, including blood tests and ultrasounds, and expressed my openness to an X-ray as a potential next step in understanding my condition. The nurse summarily dismissed the X-ray suggestion without proposing an alternative, instead insinuating that my pain was primarily psychological. She probed my mental health, to which I responded by highlighting my professional role as a support worker - a position that surely requires mental stability. Regarding the lump I wanted examined, she claimed to feel nothing, attributing it to my body's structure. Surprisingly, upon reviewing my consultation notes, I discovered she had actually noted something she didn't verbally acknowledge. She proceeded to scrutinize my medical history, questioning past issues like ear pain and suggesting I might be prone to excessive worry. Initially, I found her approach amusing, but quickly realized the consultation was unproductive. I promptly requested an alternative doctor. While initially told seeing my previous doctor was impossible, she eventually committed to arranging a consultation and scheduled a blood test for inflammation. The entire interaction left me bewildered, and I explicitly requested to avoid future appointments with this particular nurse. The subsequent phone 'apology' felt more like a defensive explanation, with the nurse attempting to rationalize her approach by discussing the complexities of pain perception. While I articulated my dissatisfaction, I remain concerned that less assertive patients might be easily persuaded to doubt the legitimacy of their physical experiences. Consequently, I am now actively seeking a healthcare professional who can approach my medical concerns with genuine empathy, professional diligence, and a holistic understanding of my health situation.
I'm experiencing extreme frustration with this medical practice's phone system while attempting to schedule an appointment for my young child. Despite their stated opening time of 8:30 AM, the..
St. Peter's Medical Centre
Kayleigh c.
Terminated my child's asthma consultation just moments before the scheduled time, forcing us to endure months of waiting for this appointment.
St. Peter's Medical Centre
lisa b.
Throughout two decades, my surgical care has been exceptional. I've been supported through minor health concerns, challenging medical situations, and more recently, age-related medical challenges...
St. Peter's Medical Centre
Louise A.
My neighborhood medical practice. The reception staff are incredibly compassionate, consistently demonstrating exceptional dedication to assisting patients and always taking the time to carefully..
St. Peter's Medical Centre
Leon H.
These medical professionals in Brighton are absolutely dreadful, making scheduling an appointment an incredibly frustrating experience. You're forced to endure a wait of more than a week just to be..
St. Peter's Medical Centre
Daniel G.
I visited the clinic this morning and was seen by an outstanding general practitioner. The entire consultation proceeded swiftly and seamlessly, exactly as I prefer. Dr. Andrea W. was delightful and..
St. Peter's Medical Centre
Zowie P.
My sister has been anticipating a callback from her doctor all day long, but they have yet to reach out, and this is regarding her young 3-year-old son's medical situation.
St. Peter's Medical Centre
Anthony P.
Absolutely appalling service deserves zero rating. Impossible to reach anyone by phone. I was forced to physically go to the clinic just to get a response. Upon arrival, the reception staff were..
St. Peter's Medical Centre
Clare S.
Attempting to wait indoors after a doctor's visit during chilly, gloomy evening hours is seemingly considered a 'health and safety concern' by the clinic staff. Despite being instructed to exit the..
St. Peter's Medical Centre
Idris A.
Attempted to contact the business twice - first at 8:30 AM and again at 9:30 AM. During the second call, despite waiting in line, the phone continued to ring without anyone picking up. Absolutely..
St. Peter's Medical Centre
Commonly A.
Allopathic medicine focuses on treating symptoms rather than addressing the root cause of an illness. It's like taking your car to a mechanic who simply turns off the warning light without fixing..
St. Peter's Medical Centre
Robert N.
Getting a slot can be challenging, but when you do manage to secure one, it's definitely worthwhile!
St. Peter's Medical Centre
Milana M.
Oh no, how am I supposed to make it to my medical appointment, and is it even feasible?
St. Peter's Medical Centre
Kastaki G.
Been struggling to secure a medical consultation for what feels like forever. My health issue is critically pressing and deteriorating rapidly. The front desk staff merely offer sympathetic smiles..
St. Peter's Medical Centre
David B.
The digital booking platform is perpetually blocked, claiming to be 'fully booked', while the phone-based scheduling service simply instructs you to retry later. It seems utterly pointless to be..
St. Peter's Medical Centre
Iain B.
I desperately wish I could award zero stars. Every single encounter only deteriorates my well-being instead of improving it. The reception and administrative staff have repeatedly lied directly to..
St. Peter's Medical Centre
Benjamin D.
Shockingly subpar performance that falls far below the professional benchmarks for a medical practice. I consistently advise patients to seek alternative healthcare providers, as I am deeply..
St. Peter's Medical Centre
john w.
I recently had three visits to this medical practice: two for vaccinations, which were smoothly managed, and one doctor's consultation. When I called just past 8:30 on Monday morning, the line was..
St. Peter's Medical Centre
Lauren L.
I recently encountered a deeply unsettling situation at the medical center. Although my initial interactions with the doctor and physiotherapist regarding my persistent six-month back pain were..
St. Peter's Medical Centre
ursula p.
I recently experienced a frightening cancer concern that could have been prevented if I had received the crucial appointment I required, rather than being dismissed with a menopause telephone..
St. Peter's Medical Centre
Lisa P.