MM

M M. 8 years ago • From Google

Rating

Bad

Dismissive staff and impossible urgent appointment slots

The service and professional manner fell short of expectations. Both my spouse and I have attended this practice and felt that our concerns were not treated with appropriate respect and sensitivity. The practice has declined to prescribe certain medications, citing personal reservations about doing so, which has been frustrating. Accessing urgent care appointments proves difficult, as same-day assistance is rarely available. There is a very limited window for requesting urgent appointments, and when seen, the support provided tends to be minimal. Overall, the experience left us feeling that the practice does not prioritise patient care and satisfaction.

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