T7

Thahack 7. 9 months ago • From Google

Rating

Bad

Dismissive staff missed my baby's infection

If I could rate this medical practice lower than zero, I absolutely would. I reached out seeking guidance and scheduling a consultation for my 11-month-old, who was experiencing coughing and expelling brown, coffee-ground-like substance. The receptionist dismissively suggested it was probably just something she consumed - since when did receptionists become medical experts? They offered no appointments and redirected me to Dewsbury, where the wait times are notoriously dreadful. Fortunately, I contacted 111 and had my daughter properly examined. She's now on antibiotics for an infection, which clearly wasn't just a result of something she'd eaten, contrary to the receptionist's uninformed assessment.

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