Woodside Surgery
Rjan 1. 5 months ago • From Google
Bad
Disorganised practice with consistently delayed test results
This practice falls significantly short of acceptable standards. The service experiences persistent organisational challenges, including issues with sample management, delayed results, and limited appointment availability. These difficulties have occasionally led to patients requiring hospital treatment. The standard of care provided is considerably below what would be expected. This does not appear to be an isolated concern, as similar experiences have been reported by other patients in the area, and the practice has developed a poor reputation locally due to these recurring problems. I would encourage those in leadership to address these issues with urgency and implement meaningful changes to enhance both the quality of care and the overall service experience for patients.
There's little point in seeking help here; you'd be better off managing on your own.
Woodside Surgery
Martin W.
Dedicated healthcare professionals working diligently through challenging times, consistently available to provide assistance whenever required.
Woodside Surgery
Stacey S.
I was unable to be seen at my scheduled appointment time, which was disappointing. This experience fell short of my expectations for the practice.
Woodside Surgery
ThatGuyRy69 T.
The waiting period to receive an appointment is quite lengthy, and once seen, the consultation often feels dismissive rather than thorough.
Woodside Surgery
Cornflower C.
The facility itself could be improved, but the team members are all pleasant and helpful.
Woodside Surgery
Jill W.
Accessing the practice through the reception desk presents significant challenges. The reception team would benefit from improved communication and customer service training.
Woodside Surgery
Lisa K.
The practice was difficult to reach, with phone calls going unanswered.
Woodside Surgery
Kim G.
I have been a long-time resident of the area and only upon attending this practice did I discover what quality NHS care truly means. The standard of care provided has been outstanding and the entire..
Woodside Surgery
Ruby E.
A clinician initially indicated my daughter did not have the infection I was concerned about but offered to arrange a urine test, which subsequently returned a positive result. This led to a..
Woodside Surgery
Stephen S.
Newer members of the clinical team appeared unfamiliar with their approach and did not seem particularly engaged or attentive during the consultation, which was disappointing.
Woodside Surgery
RJan 1.
This practice falls significantly short of acceptable standards. The service experiences persistent organisational challenges, including issues with sample management, delayed results, and limited..
Woodside Surgery
Jean Y.
I relocated to a different area and was previously registered with a practice in another town, though I didn't require their services. Since moving to my current location, I have attended two..
Woodside Surgery
m j.
The practice has been very supportive and beneficial to me.
Woodside Surgery
cleveland r.
The practice offers convenient parking facilities and does not involve lengthy waits.
Woodside Surgery
Rachael L.
Absolutely terrible. All the medical staff seemed unsafe to me. I would not feel comfortable having them provide care.
Woodside Surgery
Jo C.
The practice consistently falls short of expectations. There are significant concerns about the quality of care provided, and it appears that intervention may have been warranted.
Woodside Surgery
D H.
Disorganised medical practice, very poor experience with the clinician, nursing staff were more helpful.
Woodside Surgery
Mike S.
The medical team showed a lack of care, as I waited throughout the day for a promised telephone consultation that never materialised. This was extremely disappointing.
Woodside Surgery
Stuart A.
It can be challenging to secure appointments, as there seems to be inconsistency in how different staff members handle availability and scheduling options. The approach often feels rushed, with..
Woodside Surgery
David T.
I had a very negative experience with this practice. The reception staff member was unhelpful and dismissive whenever I called with queries about my treatment. Rather than providing straightforward..
Woodside Surgery
Tom R.