R1

Rjan 1. 5 months ago • From Google

Rating

Bad

Disorganised practice with consistently delayed test results

This practice falls significantly short of acceptable standards. The service experiences persistent organisational challenges, including issues with sample management, delayed results, and limited appointment availability. These difficulties have occasionally led to patients requiring hospital treatment. The standard of care provided is considerably below what would be expected. This does not appear to be an isolated concern, as similar experiences have been reported by other patients in the area, and the practice has developed a poor reputation locally due to these recurring problems. I would encourage those in leadership to address these issues with urgency and implement meaningful changes to enhance both the quality of care and the overall service experience for patients.

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