TF

Tracey F. 4 years ago • From Google

Rating

Bad

Disorganized surgery causing patient frustration and anxiety

I'm penning this review on behalf of my partner Steve Pratt. He feels completely disappointed, exasperated, and furious about the inadequate support he's experiencing. The medical practice appears dysfunctional, chaotic, and thoroughly unprofessional. He endured a three-week wait for a telephone consultation, which was already unacceptable, but the situation worsened when the call came through - it rang briefly, not giving him enough time to answer before disconnecting, followed by a voicemail instructing him to contact the doctor. When he tried, he found himself eighth in the queue and after half an hour had made no progress, forcing him to give up. The entire experience is incredibly demoralizing and emotionally distressing, creating significant anxiety. Clearly, he urgently needs medical attention and wants to recover his health, and the potential long-term implications are deeply concerning. It's painful for me to witness his continuous suffering. We sincerely hope a doctor will reach out to Steve today, genuinely listen to his concerns, and provide appropriate guidance and support. If this doesn't happen, we will be compelled to file a formal complaint.

Other reviews for Woodlane Medical Centre