Lowther Medical Centre

Complete nonsense, I've been calling for four consecutive days at 7:45 AM, hoping to secure an 8 AM slot, only to be left hanging on the line with zero appointment options. They only seem responsive..

Attempting to contact the clinic at 8:00am results in a constantly engaged phone line. After persistently dialing for an hour, I finally get through around 9am, only to be told, "Sorry, we're fully..

Getting an appointment here is a total nightmare, just like others have complained. They desperately need more phone lines and additional front desk staff. The app is another issue - it should..

The majority of the front desk employees display discourteous behavior, fail to pay attention, and seem clueless about their responsibilities. Getting through to them is incredibly challenging, as..

Getting in touch via phone is a nightmare, and you're met with zero appointment availability Their scheduling approach is completely nonsensical Everyone's time gets squandered by having to ring up..

Unable to reach anyone via telephone, impossible to visit the medical center in person. Utterly futile experience. I've completely lost patience and am now considering finding an alternative..

The scheduling process here is utterly abysmal. It's nearly impossible to reach anyone by phone, and when you finally do connect, the response is always "no appointments today, try calling again..

Supportive and friendly employees who went out of their way to assist me.

Absolutely terrible service. Truly frustrating general practice, with an appointment booking process that's completely unacceptable. Phone lines are perpetually unanswered, and you inevitably find..

Scheduling an appointment is impossible. The only way to book is by phone at 8am, which doesn't work for those of us with irregular work hours. This booking method is completely impractical. I..

Competent medical staff, but the front desk personnel leave much to be desired.

Following my complete hip replacement surgery, I reached out to the physician inquiring about potential physiotherapy due to limited joint mobility and ongoing discomfort. Consistent with my..

I contacted the medical practice early today at around 10:20 and was informed I could either hold in the queue or select option 1 for a callback. I chose the callback option, and to my delight, they..

I'd first like to emphasize that the personnel at this medical practice are absolutely wonderful, but the administrative system they're compelled to operate within is deeply flawed. Currently,..

I dialed 102 times just to connect, and once I finally got through, I was left waiting on hold for nearly an hour before speaking with a receptionist. Then, to my frustration, I was informed that an..

I've just endured a frustrating 51-minute wait, starting from position 15 in the queue, only to finally reach the front of the line and have the representative abruptly hang up on me! Absolutely..

Utterly frustrating to access and when I eventually managed to connect, the physician rambled about unrelated topics instead of addressing my actual concern.

Scheduling a visit is incredibly challenging, and their communication is consistently unreliable. Reaching out to their staff feels like an exercise in futility.

As a recent patient at this medical practice, I've been impressed by the welcoming atmosphere. The reception team has consistently demonstrated a warm and supportive approach. I've had consultations..

Scheduling an initial consultation was an incredibly lengthy process even prior to the pandemic, and when I finally secured appointments addressing my psychological well-being and persistent pain,..