NF

Nina F. one year ago • From Google

Rating

Bad

Dispensary staff were consistently rude and abrupt

We relocated from this practice due to poor service quality and significant staffing shortages. The lead clinician appears primarily focused on cost management rather than patient care, and seems to exert considerable influence over other medical staff who appear reluctant to exercise independent judgment. The pharmacy team consistently displayed an unwelcoming and dismissive manner, giving the impression of dissatisfaction with their roles. The practice had two redeeming qualities: one part-time clinician who was genuinely pleasant and helpful, and a welcoming receptionist. However, these positives were insufficient to outweigh the overall experience, so we made the decision to transfer our care elsewhere. The difference at our new practice has been remarkable and we are very satisfied with the change.

Other reviews for Litcham Health Centre