Litcham Health Centre
Nina F. one year ago • From Google
Bad
Dispensary staff were consistently rude and abrupt
We relocated from this practice due to poor service quality and significant staffing shortages. The lead clinician appears primarily focused on cost management rather than patient care, and seems to exert considerable influence over other medical staff who appear reluctant to exercise independent judgment. The pharmacy team consistently displayed an unwelcoming and dismissive manner, giving the impression of dissatisfaction with their roles. The practice had two redeeming qualities: one part-time clinician who was genuinely pleasant and helpful, and a welcoming receptionist. However, these positives were insufficient to outweigh the overall experience, so we made the decision to transfer our care elsewhere. The difference at our new practice has been remarkable and we are very satisfied with the change.
Always so accommodating and welcoming. Appointments are made available promptly. This practice appears to be among the best around. I have nothing but positive things to say about them.
Litcham Health Centre
Dean J.
Terrible experience when a family member had to wait a considerable amount of time on a holiday evening for their appointment, only to receive an impersonal voicemail message. The service fell well..
Litcham Health Centre
Lightnin' T.
I would give a lower rating if possible. The staff displayed rudeness and disrespect towards my family, with an attitude that concerned me greatly. Additionally, the practice's lack of electronic..
Litcham Health Centre
Yellow H.
I would rate this experience far lower if possible. The service fell significantly short of expectations, and I found the reception staff to be unwelcoming and dismissive. I have serious concerns..
Litcham Health Centre
Nina F.
We relocated from this practice due to poor service quality and significant staffing shortages. The lead clinician appears primarily focused on cost management rather than patient care, and seems to..
Litcham Health Centre
Hannah H.
The clinician at this practice is wonderful! They are genuinely kind and compassionate, and they listen carefully to what you have to say. I have been seeing them for quite some time and they have..
Litcham Health Centre
Jim L.
The reception team came across as unwelcoming and unhelpful during my visits. There seems to be a tendency to direct patients towards nurse appointments regardless of their presenting concerns,..
Litcham Health Centre
Na N.
The reception team came across as quite confrontational, though it appears to be a challenging environment. There seems to be limited responsiveness to concerns raised, with a sense that issues are..
Litcham Health Centre
Martin E.
Excellent facility with a welcoming and supportive atmosphere. The clinical staff are outstanding and provide wonderful care. The pharmacy does have a lunch break closure, however the administrative..
Litcham Health Centre
Toni R.
Thorough in tackling the issues I raised. I appreciate this approach, particularly considering the workload challenges that the team manages.
Litcham Health Centre
Pam S.