HH

Hassan H. 2 years ago • From Google

Rating

Bad

Disrespectful clinic ignores patient time

I experienced significant frustration with this healthcare provider's disregard for patients' schedules. While they're diligent about sending appointment reminders, they fail to notify patients when they're running severely behind (in my case, over 50 minutes). What's more disappointing is the lack of acknowledgment or apology for the inconvenience caused. A simple courtesy notification about delays would go a long way in improving their service. If they implemented such a system to keep patients informed, I might consider revising my opinion. As it stands, the experience left much to be desired.

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