VP

Vanessa P. 4 years ago • From Google

Rating

Bad

Disrespectful Staff Ignored My Medical Exemption

I felt utterly disrespected during my visit! Both the physician and a front desk staff member displayed extreme discourtesy. When I shared my medical exemption from mask-wearing, they treated me as though I was fabricating my situation. This behavior is completely unacceptable and unprofessional. After filing a complaint, I was shockingly dismissed from the medical practice. Their approach would never be applied to their own loved ones. The official government guidelines clearly state mask exemptions exist... yet they arbitrarily create and enforce their own rules. They demonstrated a total lack of empathy and basic human dignity. Their conduct suggests a narrow-minded approach where they seem to believe every medical concern revolves around COVID.

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