Practice One
Cheryl A. 6 years ago • From Google
Excellent
Distracted me with humour during blood test
Having recently relocated to the area in November, I finally had the opportunity to attend my first appointment at the practice for a blood test. As someone who experiences significant anxiety around needles, I was apprehensive about the visit. The healthcare professional who called me through demonstrated exceptional care and consideration. Rather than dismissing my concerns or offering reassurance about overcoming my fear, they instead used engaging conversation and humour to help me feel at ease throughout the procedure. The blood sample was obtained successfully on the first attempt. Their warm and personable manner made a genuine difference to my experience, and I felt genuinely grateful for their compassionate approach. I would like to express my appreciation for how they helped me feel comfortable during what could have been a stressful appointment. They are a real asset to the practice.
The reception staff would benefit from improved training on the NHS systems they direct patients to use.
Practice One
Rob E.
I only came here to say who on Earth leaves reviews of a medical practice on Google?? This isn't a restaurant, this is a public service. Let them be.
Practice One
Sara S.
The doctor was excellent, listened carefully and provided helpful support, much appreciated. The receptionist was lovely and very helpful, thank you.
Practice One
Kevin N.
The practice lacks an online presence and a clearly visible contact number. This is disappointing.
Practice One
Graham G.
I attended an appointment at the practice regarding neck discomfort on one side and a noticeable lump. The clinician performed a physical examination of both sides of my neck and indicated that..
Practice One
Barbara M.
Finally, it seems the practice is making progress. Wonderful.
Practice One
garry p.
The practice is difficult to reach by telephone.
Practice One
Cheryl A.
Having recently relocated to the area in November, I finally had the opportunity to attend my first appointment at the practice for a blood test. As someone who experiences significant anxiety..
Practice One
david f.
The clinician I have been seeing is exceptionally professional and thorough in their approach. They demonstrate excellent listening skills, show genuine understanding of concerns, and are always..
Practice One
warbabby w.
Was promised a telephone consultation at 10am but the call came through at just after midday. As I was unavailable at that time, I was told it would be reattempted later in the day. I remained..
Practice One
Sage1 D.
One of the best healthcare professionals I've encountered at this practice. Personable, professional and genuinely engaged, unlike some practitioners who merely go through the motions. Update..
Practice One
susan w.
The reception team were welcoming and approachable, and the clinical staff demonstrated a friendly manner throughout my visit.
Practice One
David J.
Many of the reception staff would benefit from asking for clarification rather than making assumptions. I had only been registered for two months when an interaction with a female receptionist..
Practice One
Paul M.
I'm aware that challenges exist within the broader healthcare system. However, I believe the local practice in this area is performing exceptionally well, and I have had no concerns whatsoever. When..
Practice One
Angie G.
Very impressed with this practice. When I phoned in the morning, I got through immediately and after explaining my concerns, I was offered an appointment later that same day. I only waited a short..
Practice One
Danny S.
Still waiting to hear back regarding my young child since earlier today. I found this experience to be very disappointing.
Practice One
barrie d.