CA

Cheryl A. 6 years ago • From Google

Rating

Excellent

Distracted me with humour during blood test

Having recently relocated to the area in November, I finally had the opportunity to attend my first appointment at the practice for a blood test. As someone who experiences significant anxiety around needles, I was apprehensive about the visit. The healthcare professional who called me through demonstrated exceptional care and consideration. Rather than dismissing my concerns or offering reassurance about overcoming my fear, they instead used engaging conversation and humour to help me feel at ease throughout the procedure. The blood sample was obtained successfully on the first attempt. Their warm and personable manner made a genuine difference to my experience, and I felt genuinely grateful for their compassionate approach. I would like to express my appreciation for how they helped me feel comfortable during what could have been a stressful appointment. They are a real asset to the practice.

Other reviews for Practice One