LS

Lisa S. 6 years ago • From Google

Rating

Average

Dizzy and frustrated with terrible patient care

I've been battling persistent dizzy spells and consulted Dr Woods, who prescribed medication and suggested an Epley test if my condition didn't improve. After not seeing any progress, I contacted the clinic on Friday the 13th to request the test. They promised to follow up, but by Tuesday the 17th, I'd heard nothing. I called again and received the same vague response. At 17:45 on the 18th, I received a text scheduling my appointment for October 14th. Frustrated, I challenged the four-week wait, given how long I've already been experiencing these symptoms. I was told only Dr Gee performs this test and this was the earliest available slot. Despite expressing my strong disagreement about having to endure another month of suffering, I was met with indifference. I find it absolutely unacceptable that I'm being forced to continue struggling with this condition, and I'm thoroughly dissatisfied with the clinic's handling of my medical issue.

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