RW

Rosie W. 3 years ago • From Google

Rating

Excellent

Doctor called back same evening with helpful advice

I'd like to give a special mention to the health centre team. After I called on Tuesday afternoon hoping for an appointment without success, a clinician rang me back at 7.30pm. This call meant I could avoid attending accident and emergency. I received pain relief that same evening along with helpful guidance, and a blood test was arranged for 9am the following day. The results were communicated to me on Friday morning. I'm making good progress, and further tests have been scheduled to ensure everything continues to improve. The service provided by both the reception staff and the clinical team was excellent. I've expressed my gratitude to the clinician directly, though I wasn't able to identify the other team member involved. I hope this feedback reaches the staff members concerned.

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