Modality Partnership - West Hull Health Hub

I have had a positive experience with the medical professionals and team members during my recent appointments.

Was able to book an appointment through the online system for the following day, which was reasonably convenient.

Excellent service from start to finish. I checked in upon arrival and was promptly seen by a healthcare professional. The staff member was genuinely kind and helpful. A blood test was carried out..

I have found the practice to be very efficient in managing responses and appointments through the NHS app. Thank you!

The practice has shown considerable improvement across the board. The staff demonstrate professionalism, and the overall service quality has been excellent.

The clinician was very approachable and paid close attention to my concerns, providing me with a treatment plan that I hope will address my issue.

Extremely satisfied with the approach taken

The online booking system was straightforward and convenient to use. After describing my symptoms, I was able to secure an appointment for the following day.

I have no complaints about this practice. The team members are consistently supportive and the clinical staff are excellent. Hopefully I haven't tempted fate by saying so!

I had an appointment and the clinician diagnosed my issue in a very pleasant and reassuring manner, which helped to alleviate my concerns.

I experienced an issue with my medication order, and it was resolved immediately.

I've attempted to book an appointment, but I find the new system quite challenging and frustrating. Aside from this difficulty, the staff have been excellent, professional, and very kind.

I haven't noticed any improvement whatsoever; the situation remains as problematic as it has been for years. It's extremely difficult to get through to the practice, and when you do manage to make..

I have consistently had very positive experiences during my consultations at the practice. However, I find the appointment booking system to be somewhat confusing and frustrating to use.

The team members are consistently welcoming and courteous. The online appointment booking system is straightforward and efficient to use. I find the online booking process so convenient that I..

The reduction in telephone waiting times has been notably improved and is very much valued.

This practice provides a disappointing standard of care. The approach to patient treatment appears inadequate, and there are concerns about how resources are being utilised. The overall service..

Simple and straightforward to arrange an appointment

Attentive and skilled healthcare professional delivering excellent quality care.

I attended an appointment at the surgery and found the clinician to be very caring, friendly and approachable. They put me at ease and provided clear explanations about the proposed approach to my..