Manor Park Surgery
RW
Ruth W. one year ago • From Google
Excellent
I've had an exceptional experience with this medical practice. Initially, I consulted about changing bowel habits, and the doctor promptly referred me for tests that ultimately revealed a tumour. I genuinely believe that with another physician, I might not have had the confidence to discuss my symptoms, and I deeply appreciate this doctor's quick and decisive action, particularly since at 39, cancer wasn't an immediately apparent diagnosis. Subsequently, I've interacted with the nursing staff - Kim and her colleague were exceptional, providing tremendous comfort while treating the wound resulting from my tumour removal surgery. After a couple of follow-up visits, I was equipped with supplies and clear instructions for self-wound care. My interactions with the reception staff regarding prescription supplies from a national pharmacy have been generally positive. While there have been occasional administrative errors, they've consistently demonstrated a helpful attitude and never appeared discourteous or dismissive. The most effective appointment booking method is completing the PATCHS request form, though this might not be suitable for urgent consultations. Given everything they've done for me, I would never consider changing surgeries and remain incredibly thankful for their care.
Tommy T.