Rainham Health Centre

I have had a disappointing experience with this practice. I am surprised that despite the low ratings, there appears to be no improvement. The main issues I encountered were difficulty obtaining..

If it were possible to give no stars, I would. I have been registered with this practice since January and have had minimal contact with them due to challenges in securing appointments. However,..

I have been waiting in the queue for a considerable amount of time and have been asked to remain on hold. Given the lengthy wait, I have decided to seek care at a different practice as this..

The practice has declined since a particular staff member's departure. The appointment booking system via the app is problematic and doesn't function well. It's unusual for a surgery to lack..

This is the worst health centre I have ever attended. Following a significant change in leadership, the standard of care has deteriorated considerably and I feel patients are not receiving adequate..

This practice has been extremely disappointing to deal with. The appointment booking process is unnecessarily complicated and frustrating. On several visits, I was directed to use different..

My partner and I were extremely impressed and delighted with the consultations we received. The clinician we saw was very pleasant and helpful, demonstrating not only excellent medical knowledge but..

I have lived in various areas across London and accessed NHS services at multiple locations, but I must say this practice falls short of expectations. The reception team appears disorganised and..

I have consistently tried to be understanding of the pressures faced by staff at this practice. However, following two recent appointments, I feel compelled to share that my experience has been..

Outstanding care provided to me as a patient, with exceptionally courteous and supportive front desk staff, and wonderful overall service. Much appreciated.

This is a zero star rating, not one. The recent management changes have made no meaningful difference, as the service remains equally problematic. I continue to experience rejections of essential..

Poor service experience. I have been attempting to secure an appointment via the online platform for an extended period without success. When contacting by phone, available slots appear extremely..

I have attempted to contact them on multiple occasions, and despite being prioritised in the queue, my calls do not seem to receive appropriate attention. During my visits to the reception desk, I..

The reception team's service was disappointing. After waiting nearly three hours on hold, when someone finally answered, the call was disconnected without explanation. This experience was..

The quality of care at this practice has declined significantly since the departure of a key clinician.

The reception team continues to include some genuinely helpful individuals. However, my experience with the current healthcare provider has been disappointing. There are concerns regarding the..

I rarely leave Google Map reviews unless they deserve five stars, but I find myself agreeing with the other one-star assessments. Communication with this practice is extremely difficult to..

This has been among the most disappointing practices I have experienced. The telephone lines are difficult to reach. When appointments do occur, consultations feel hurried and I have concerns about..

I attended my appointment at the Health Centre on the scheduled day, only to be informed that my appointment needed to be rescheduled to two days later due to staff availability. I was not notified..

It is challenging to secure an appointment at this practice, and when one becomes available, there is often a considerable wait. Additionally, medication was discontinued at the pharmacy without a..