Lion Health

Lion Health has recently implemented a pharmacist referral service that appears to have longer waiting times compared to GP appointments. I attended an urgent appointment at the Oldswinford location..

I have consistently had a positive experience with this practice. The front desk staff are always courteous and helpful. When I request a callback from a clinician, I reliably receive one. On..

After seeing numerous unfavorable comments circulating on social media during the pandemic, I was quite hesitant about switching my GP practice following my relocation. However, once my medical..

Repeated appointments without proper assessment? Important information that should be forwarded for specialist referrals not being communicated? Needing to repeat the entire process multiple times..

My husband recently spent time as an inpatient at a local hospital and upon discharge, a healthcare professional visited him at home and provided excellent support and assistance, including..

The service has improved significantly, with phone lines that are straightforward to reach and typically connect within a short timeframe. While there were no available slots on the requested day, a..

I found the service to be unhelpful.

I have been a patient at this surgery for several years and have historically been satisfied with the care provided. However, I am increasingly concerned about the difficulty in obtaining..

I received a referral through my GP to speak with a specialist in a particular area of healthcare. The healthcare professional called me at the scheduled time, gave me their full attention, provided..

I was able to book a non-urgent appointment through the new system for my child within a couple of days. This was a positive experience overall.

I have to say, from my experience, I don't think this NHS doctors surgery is deserving of such a low Google rating. If it wasn't for the outdated appointment booking system that requires calling at..

Excellent service. I was seen by a member of the clinical team, who quickly reassured me and arranged for diagnostic imaging to be scheduled promptly. The care I received was of a very high..

My recent visit left me disappointed. I sustained a significant knee injury and, after several days of attempting self-care with rest and ice without improvement, I contacted the practice first..

I have been working with the health coaching service at the practice after experiencing significant weight gain following a personal loss, and having been diagnosed with elevated blood pressure...

The clinician at this practice is excellent, genuinely supportive, and consistently provides follow-up contact after diagnostic procedures. They demonstrate a compassionate approach to patient care...

I called at 8am hoping to arrange an appointment and was ready for a considerable delay. To my surprise, my call was picked up within 5 minutes and I was offered a same-day face to face appointment...

It is extremely frustrating to reach the practice by telephone at opening time only to be informed of a lengthy queue position that then appears to worsen significantly within moments.

My father is approaching 90 years old this year. My mother is bedbound and in her mid-80s. My father serves as her primary carer between visits from the local care team. My father developed an..

The practice felt quite detached and lacking in understanding of my personal circumstances. I have concerns about whether I feel genuinely secure in their care.

The telephone system is frustratingly inefficient and impersonal. Upon contacting the practice, you become merely a number in a system; you wait through automated messages and speak with staff..