Little London Surgery

My scheduled appointments are consistently delayed. The clinical staff do not appear competent, and they seem disinterested in patient wellbeing. I have formed a very negative view of this practice...

The receptionist became frustrated when asked to open the window during our interaction and I felt the manner of communication was unwelcoming.

A member of the reception team demonstrated genuine compassion, kindness, and helpfulness throughout the interaction.

This practice has been disappointing overall. The reception team are pleasant and welcoming. Unfortunately, the clinical staff do not provide the same level of service. There appears to be a..

This has been an extremely frustrating experience. I needed to arrange an appointment following a period of absence from work, but the only way to book was through the telephone line. I made..

Attempting to book an appointment by phone results in a constantly engaged line. When contact is finally made, the receptionist inquires about the nature of the visit before informing that no slots..

Attempting to contact them can be quite challenging.

Disappointing medical practice experience. Struggled to obtain appointments when needed, as staff directed me away. Found the overall visit unhelpful. Reception staff seemed unwelcoming. The..

I have found the level of service at this practice to be quite disappointing. There appear to be significant difficulties with phone accessibility, and I felt that patient concerns were not being..

I was deeply disappointed by the service provided. My parents have been registered with this practice for many decades, having followed them through several relocations. Despite their long-standing..

I have never experienced any issues with the reception team, in fact they have consistently been very helpful. The clinical staff I have consulted with have also been excellent. 10/10

The reception team consistently demonstrated friendliness and helpfulness. Appointments generally ran to schedule. Much appreciated.

The experience was quite disappointing. Upon reviewing the records, the practice indicated that no appointments were available, despite initially requesting identifying information. There was..

I'm very grateful for the care I received and feeling much better now.

The staff demonstrated a very helpful and accommodating approach.

I have been registered with this practice for over 30 years but have not attended regularly until recently following a new health diagnosis. The reception team are welcoming and supportive. The..

I have had a very poor experience with this surgery. I have been attempting to contact them by phone since early morning, with the line consistently busy. When I finally managed to get through in..

I would like to extend my gratitude to all the team members at this practice. The entire staff demonstrate remarkable reliability, compassion, helpfulness, and professionalism, consistently making..

I attended the practice recently to collect my prescription for a nutritional deficiency. I was provided with a handwritten note listing medications, which the receptionist indicated had been..

I attempted to reach the practice multiple times before my call was answered. When I finally got through, I was told that no appointments were available that day. I explained that my situation was..