Riverside Medical Practice
Luyen P. 8 months ago • From Google
Bad
Doctor rushed through appointment without proper examination
The appointment fell short of expectations. The clinical assessment felt rushed and incomplete. I attended with multiple concerning symptoms including widespread itching and skin irritation, alongside digestive discomfort, reflux issues, and blood in stools, plus concerns about possible swelling in the neck area. During the visit, the examination was limited to palpation of the neck region, after which I was told there were no apparent issues. Despite my ongoing abdominal discomfort, I was simply directed to arrange a separate abdominal assessment and discharged without any medication. I left without receiving the support I needed for my symptoms. I'm uncertain whether this reflects the standard approach at the practice or whether my experience was influenced by other factors, but I felt the care provided did not meet the standard I would have expected.
The appointment was completed promptly, and I was able to be seen immediately despite arriving ahead of schedule.
Riverside Medical Practice
Mel W.
Relocated from a previous practice that did not meet my expectations. The reception team and clinical staff here are excellent. I am able to secure appointments promptly when I require urgent care...
Riverside Medical Practice
darren g.
Excellent surgery with a professional and polite team. The staff consistently demonstrate warmth and make an effort to listen attentively and show genuine concern.
Riverside Medical Practice
Wendy B.
The staff were courteous and welcoming, the appointment was punctual, and helpful reminders were provided in advance.
Riverside Medical Practice
john c.
The entire process was straightforward and the team demonstrated a high level of professionalism throughout.
Riverside Medical Practice
Sharon S.
Excellent surgery with a wonderful team.
Riverside Medical Practice
pamela e.
I am very satisfied with my GP practice and have not experienced any difficulties obtaining appointments. I called this morning to request an appointment and was able to book one promptly on a day..
Riverside Medical Practice
Kathleen B.
This is a good surgery with very competent clinicians and a friendly team. The practice manager does an excellent job managing the practice.
Riverside Medical Practice
Kirsty O.
I had a wonderful experience during my recent visit when speaking with a member of the reception team. They were unhurried and patient throughout our conversation, never making me feel pressured...
Riverside Medical Practice
Frederick M.
I have been a patient at this practice for over 20 years, and the clinical team has consistently demonstrated professionalism and a friendly approach to their work. They are deserving of..
Riverside Medical Practice
Linda B.
I was able to see the nurse promptly and found all the staff to be very pleasant.
Riverside Medical Practice
Maria W.
The team were welcoming and courteous, and I was seen at the scheduled time for my appointment.
Riverside Medical Practice
julie k.
I had a disappointing experience with this practice.
Riverside Medical Practice
Donald B.
The practice staff are consistently welcoming and helpful, with nothing seeming like an inconvenience. The facilities are always well-maintained and organised, with minimal waiting times. The..
Riverside Medical Practice
Claire M.
I'm confused about why the Practice promotes an early urgent care service starting at 7am when this facility doesn't appear to be available in practice. Why advertise something that isn't..
Riverside Medical Practice
Angela T.
I consistently see the same healthcare professional for any concerns I may have. This continuity of care significantly enhances the experience for everyone involved. I feel genuinely heard during my..
Riverside Medical Practice
Amanda P.
Attended for a quick appointment and received both injections as planned. The healthcare professional was warm, welcoming and competent, and proved to be a real asset to the practice xx
Riverside Medical Practice
Maryam A.
I have had a positive experience at this GP practice. The clinical staff members I have seen have been very supportive and helpful in identifying my health concerns, which has given me confidence to..
Riverside Medical Practice
Graham W.
Excellent experience with consistently pleasant and professional service from all team members.
Riverside Medical Practice
Sarah C.
The staff members were very pleasant and welcoming during a weekend appointment. I received both my flu and Covid vaccinations from a friendly healthcare professional.
Riverside Medical Practice
Nigel G.