Blacketts Medical Practice
АС
Анастасія С. one year ago • From Google
Poor
Unfortunately, this was not my first visit to this particular clinician, and each time I encountered similar concerns — a perceived lack of professionalism and consideration for patients. During my visits, I felt that my complaints were not adequately addressed, that I was not being listened to, and that there was limited effort to understand my concerns. During my most recent appointment, I found the interaction to be unsatisfactory. Rather than receiving the support I sought, the appointment became difficult, with raised voices, and I was asked to leave the office. I left feeling upset and distressed by how the appointment had concluded. I felt this approach was not appropriate for a healthcare setting. Based on my experiences, I did not feel this clinician demonstrated the level of professionalism, attentiveness, and interpersonal skills I would expect from a healthcare provider. I would suggest that those seeking a supportive and respectful consultation experience may wish to consider alternative options. In contrast, I have had excellent experiences with other clinicians at the practice. They have demonstrated professionalism, attentiveness, and genuine care for their patients' wellbeing. The reception team has also been consistently polite, helpful, and welcoming, making me feel comfortable and heard. My appointments with these clinicians have been positive and reassuring. However, my experience with the first clinician mentioned was notably different and concerning.
Phil P.