ST

Soho T. 4 years ago • From Google

Rating

Poor

Doctors Are Good, But Communication Is Terrible

Superb medical professionals, provided you actually manage to see them. Their communication skills, however, are abysmal, particularly when attempting to reach out. As others have noted, their handwritten/manually mailed correspondence during the COVID period perfectly illustrates their antiquated communication approach! (One receptionist even proudly proclaimed her ineptitude with 'contemporary technology'.) Currently, the sole after-hours contact method is an 'e-consult' system that—you guessed it—is unavailable outside of business hours. Simply outstanding.

Other reviews for Little Chalfont Surgery