KR

Kay R. one year ago • From Google

Rating

Bad

Doctors didn't listen to my concerns

I feel that my concerns are not adequately heard during appointments, and I struggle to obtain the information I request. The explanations provided for my symptoms do not seem to align with what I am experiencing, and I have noticed that lifestyle factors are frequently attributed as causes. I have felt that the approach taken has not been sensitive to my concerns about how these factors are discussed. I was given one explanation for my symptoms during a telephone consultation, but this was not revisited at my next appointment. More recently, I was told that stress is the primary factor affecting my health. I found this frustrating, as I felt the stress was actually stemming from my interactions with the practice itself. My experience deteriorated after a particular clinician was no longer at the surgery. I have since decided to register elsewhere.

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