Eaglescliffe Medical Practice
Ksenia G. 2 years ago • From Google
Bad
Doctor's Discriminatory Notes Ignore Health Concerns
Discriminatory and critical remarks recorded in the medical file! I accompanied my husband to his recent appointment with Dr. Hepworth. She seemed disinterested in our concerns, but after I stressed how crucial it was for him to see a specialist, she reluctantly consented to make a referral. However, upon reviewing Dr. Hepworth's documentation of the visit through the NHS app later on, I found that her notes starkly contradicted our actual experience. Rather than concentrating on my husband's health issues, she made unwarranted assumptions regarding our relationship and fixated on my ethnic background while even including statements attributed to me that were never spoken; this detracted from essential information my husband had shared about his condition and was incredibly distressing for us both. As a result of this encounter, we will seek out different general practitioners at the practice moving forward.
The team is excellent, the environment is neat and organized, scheduling appointments was hassle-free, and the staff addressed all inquiries with professionalism.
Eaglescliffe Medical Practice
Nigel l.
Recently relocated to the neighborhood. The healthcare professionals at Eaglescliffe Medical Centre have been exceptional. They go above and beyond with every request. I'm thoroughly satisfied with..
Eaglescliffe Medical Practice
Jan C.
It might just be my perspective, but I have consistently found every member of the staff—from those at the reception to the general practitioners—approachable, pleasant, and supportive. Certainly,..
Eaglescliffe Medical Practice
Duncan S.
The staff here are incredibly warm, compassionate, and considerate. I'm thoroughly satisfied with this medical practice for both myself and my loved ones. Their digital appointment scheduling and..
Eaglescliffe Medical Practice
Claire S.
Having been a client of this practice for close to a year, I can confidently say that my experiences have been positive. While there may be some delays for regular appointments, they have always..
Eaglescliffe Medical Practice
JohnC J.
This medical practice, situated in a contemporary, purpose-designed facility with ample parking, effectively serves the Eaglescliffe area. We registered here upon moving to the region four years ago..
Eaglescliffe Medical Practice
Jennie W.
I highly endorse this general practice surgery! My encounters have always been pleasant, particularly regarding the ease of securing appointments. Dr. Hindmarsh is a remarkable physician who truly..
Eaglescliffe Medical Practice
Joshua K.
The team demonstrates exceptional professionalism and warmth. Continuing to excel like this is commendable!
Eaglescliffe Medical Practice
Kelvin M.
Frustrated with attempting to contact my GP by phone, I face significant challenges due to my deafness while trying to secure prescriptions or appointments for myself and my children. We rely on..
Eaglescliffe Medical Practice
steve J.
Reached out initially at 8:10 AM to schedule a visit. Impressively, they proposed a slot at 9:20 AM within the very same morning. Truly appreciate their prompt and efficient handling of my request.
Eaglescliffe Medical Practice
Helen T.
Throughout the past few years, I have frequently engaged with EMP for various reasons. Each interaction has been marked by professionalism and support. My recent consultations with Dr. Hindmarsh..
Eaglescliffe Medical Practice
Simon L.
I struggle to imagine how anyone could criticize this medical practice. Having moved my family here from a truly terrible clinic in Ingleby Barwick, the difference is remarkable. Every single staff..
Eaglescliffe Medical Practice
I m.
Absolute rubbish! They've implemented a new system that compels patients to physically visit the pharmacy for repeat prescriptions. If you misplace your login credentials, the webpage claims the..
Eaglescliffe Medical Practice
Charlotte F.
Every interaction I've had with their team has consistently demonstrated professionalism, genuine compassion, and swift, effective service.
Eaglescliffe Medical Practice
Dave M.
Having been a patient at this clinic for 35 years, I have consistently received outstanding care from all the administrative staff, physicians, and various other healthcare professionals.
Eaglescliffe Medical Practice
Jennifer H.
I am truly thrilled to be part of my new medical practice. The reception team has been incredibly supportive. It was impressive to secure an appointment on the very same day. Additionally, the..
Eaglescliffe Medical Practice
Ben M.
Consistently satisfied with every interaction
Eaglescliffe Medical Practice
Darren C.
The staff at Eaglescliffe Medical Practice, from the receptionists to the various clinicians I've encountered, are exceptional. They consistently demonstrate helpfulness and thoughtfulness in their..
Eaglescliffe Medical Practice
Elaine K.
For a decade, I have been a patient at Eaglescliffe Medical Practice and throughout this entire period, I have never encountered any negative experiences. The staff consistently demonstrates..
Eaglescliffe Medical Practice
Susan C.
I recently visited Dr. Deb White for a couple of appointments, and I must admit that this was my initial experience consulting with her. I found her to be incredibly understanding, supportive, and..
Eaglescliffe Medical Practice
Judith W.