Whitby Group Practice

The service fell well short of expectations. The reception staff appeared dismissive and unwilling to consider alternative perspectives, displaying an abrupt manner and lacking in compassion. The..

The practice consistently makes an effort to assist with whatever concerns you bring to them.

No issues to report. The service was prompt and dependable, with staff making a genuine effort to provide good care.

A highly commendable healthcare facility. The entire operation, spanning from clerical personnel through to clinical care provision, demonstrates professionalism throughout. This practice serves as..

I generally have positive experiences here, but I've noticed that even as a younger patient, urgent matters often aren't addressed promptly. For instance, I was advised by the hospital to see the..

Hi all Would just like to say what a great practice and team the help and support I have received has been amazing through my difficult times over the last few years and to thank you all. I am sad..

With extensive background in medical services, I found the standard of care at this practice to be disappointing. I have rarely managed to secure an appointment with a clinician.

It is quite challenging to secure an appointment at this practice. The reception team is difficult to reach by telephone, and bookings are only available for the following week. I experienced..

This has been the poorest medical practice I have attended. The reception staff lack helpfulness and courtesy, with one member being especially discourteous during my attempt to schedule an..

There have been no difficulties in securing appointment slots. The team members have consistently demonstrated professionalism and approachability.

I can genuinely say that whenever I contact the practice to arrange an appointment for my family member or myself, the team members are consistently helpful, welcoming and accommodating. I have..

Treatment delays represent a significant concern at this practice. There appears to be insufficient prioritisation given to urgent matters.

I have consistently had negative experiences at this practice. On nearly every visit, I feel the diagnosis provided has not been accurate. The staff have made it challenging for me to continue with..

This practice has consistently provided excellent care and I consider it a fantastic facility. I'm puzzled by some of the negative feedback that appears elsewhere. It's worth remembering that..

I attended an appointment in autumn for my contraceptive injection after being told I could no longer self-administer it at home following a house move, and that I would need to receive it at the..

Whenever I have attended the practice, the clinical team has consistently demonstrated empathy and kindness. I have made regular use of the on-site pharmacy service, which has consistently proven to..

I would suggest considering an alternative practice. I have been a patient at this surgery for over ten years, and the standard of care has progressively declined. I had a disappointing experience..

This surgery has significant issues. My partner arrived five minutes late to her appointment and was turned away, being told she would need to reschedule. However, on the same day, her scheduled..

Outstandingly amazing GP practice. Seen on time. The clinician was fantastic. Super knowledgeable, friendly and engaging. I cannot recommend this practice highly enough.

I would like to express my gratitude for the care I received while away recently, as I required daily dressing changes during my stay using a specialised wound dressing. The clinical staff members I..