The Oakley Surgery
Michael C. 4 years ago • From Google
Bad
Doctors great but reception staff are terrible nightmare
Right off the bat, I want to emphasize how fantastic the doctors are. Unfortunately, the entire experience is completely undermined by the incredibly terrible front desk personnel. These staff members are discourteous, insensitive, and display a total lack of compassion for patients. I'm genuinely astounded by their shocking attitude, behaving as if patients are an inconvenience rather than people seeking medical help. While I'm personally not a frequent visitor due to good health, I've witnessed this unprofessional conduct nearly every time I've been there. Despite everything, if you can somehow tolerate the dreadful reception staff, the doctors themselves are truly exceptional.
The sole point I'll award is for the doctors. Regrettably, the front desk staff display an arrogant attitude, acting as if they're the masters of the medical center. Communication breakdowns and a..
The Oakley Surgery
Rahida K.
I've encountered zero issues with the staff, from the receptionist to the doctors and manager. Everyone is courteous, and their phlebotomist and nurse Marjorie are consistently skilled and..
The Oakley Surgery
Gerry H.
Dr. Chowdhury runs an exceptional medical practice with a truly outstanding team. The doctor himself is both approachable and proficient, creating a welcoming environment for patients. Communication..
The Oakley Surgery
Alan C.
Regrettably, the performance standards have declined. To be objective, it's not a universal issue, but certain team members are undoubtedly undermining the overall quality. This appears to be a..
The Oakley Surgery
Laly K.
An absolute nightmare of a medical practice that fails completely at providing basic healthcare services.
The Oakley Surgery
D C.
Exceptional staff. Consistently welcoming and supportive. This is hands down the most outstanding general practice clinic I've ever been a patient at.
The Oakley Surgery
Wrath G.
This medical practice is unquestionably discriminatory. Both the physicians and administrative staff exhibit biased behaviors. They dismiss patients based on race, creating an environment that..
The Oakley Surgery
Donna B.
Extremely pleasant and friendly staff
The Oakley Surgery
William R.
The facility is consistently staffed, and the personnel are accommodating, yet scheduling a physician consultation proves challenging.
The Oakley Surgery
Manjeet K.
Absolutely phenomenal general practitioner - couldn't ask for a more exceptional healthcare provider.
The Oakley Surgery
J (.
I've recently registered with this practice and the phone line situation is absolutely frustrating! Getting through is nearly impossible, forcing me to physically walk to the surgery just to secure..
The Oakley Surgery
Lidia R.
My child visited for a medical consultation yesterday. The front desk staff was welcoming, and Dr. R Chowdhury demonstrated a professional yet warm approach with my daughter. She expressed..
The Oakley Surgery
Captain K.
Exceptional care and support throughout my procedure. The medical team was outstanding and made me feel completely at ease.
The Oakley Surgery
marco c.
After attempting to seek assistance for two months, I genuinely felt the staff were deliberately obstructive and unhelpful. Upon switching healthcare providers, I received the support I required..
The Oakley Surgery
Pari R.
Extremely discourteous personnel. Scheduled an appointment for a month later and the general practitioner never reached out. Considering switching medical practices due to poor service.
The Oakley Surgery
Kinder987 K.
The front desk staff here are completely full of themselves, acting like they're some sort of untouchable saviors... Whenever a customer raises a concern, they instantly dismiss you as just another..
The Oakley Surgery
irinel t.
Incompetent Medical Professionals and personnel, I've been dealing with a minor breast lump for over two years, and they've consistently dismissed my concerns. I recently underwent a comprehensive..
The Oakley Surgery
Vaibhav D.
Outstanding Care. Despite the challenging pandemic period and high demand, I experienced exceptional service. The administrative staff and physicians are truly remarkable. They demonstrate..
The Oakley Surgery
Mick B.
Compassionate and welcoming personnel, an efficiently managed scheduling process, and particularly noteworthy is the exceptional Practice nurse who provides outstanding care and service.
The Oakley Surgery
Ghazi C.
The front desk staff, an older woman wearing glasses, displayed an incredibly unprofessional attitude. Their phone responsiveness was abysmal - I endured a 30-minute wait before personally visiting..
The Oakley Surgery
Ioana C.