BW

Bahaa W. 10 years ago • From Google

Rating

Poor

Doctors great but reception staff ruins everything

I've been a patient at this medical practice for nearly a decade, and the doctors have always been exceptional and supportive. However, recently there's been a noticeable shift in the reception area. The new staff members are dramatically different from the previous team - they come across as discourteous, unaccommodating, and lacking basic professional etiquette. While I would enthusiastically rate the medical professionals five stars, the current reception team deserves far less than zero if that were possible.

Other reviews for The Grove Medical Practice