PA

Peter A. 4 years ago • From Google

Rating

Average

Doctors great, staff dropped the ball

From a medical perspective, the physicians are competent, but the administrative personnel leave much to be desired. They're eager to collect fees for paperwork yet demonstrate significant inefficiency in handling documentation. Predictably, they attribute their shortcomings to Covid, even though in my specific situation they misplaced a receipt and falsely claimed attempted communication with me (with no evidence of missed calls on my phone). The resulting postponement will directly impact my finances, and their sole response is a perfunctory apology.

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