MR

My R. 6 years ago • From Google

Rating

Bad

Doctors more interested in screens than listening

I found the experience quite disappointing overall. It appeared that the clinical staff seemed keen to move through consultations quickly rather than taking time to listen to what patients were saying. The approach felt dismissive and unhelpful, and I had concerns about the consistency of my prescriptions, which were altered on a couple of occasions without clear communication. Over a six-month period, I was seen by several different clinicians regarding a persistent issue, and ultimately felt it was necessary to register elsewhere. There seemed to be a lack of continuity and coordination between different parts of the practice. On the positive side, the appointment system is reasonably accessible, with availability typically within a couple of days. However, this convenience didn't translate into meaningful care, and I questioned whether attending appointments was worthwhile given the overall experience.

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