Monarch Medical Centre

I am completely appalled by the approach of this establishment! Their lack of sensitivity towards mental health concerns is deeply troubling. Anyone struggling with psychological well-being should..

Scheduling an appointment is incredibly challenging. The clinic appears deserted, but they claim to be overwhelmed. The front desk staff are extremely discourteous and unaccommodating! They..

I witnessed a deeply troubling situation where a young woman in my social circle was consistently disregarded regarding her medical distress. Had she not sought private healthcare, her condition..

Upon my initial visit to this medical practice, I found myself impressed by the quality of service provided. Securing an appointment with the general practitioner was smooth, and I was welcomed by a..

I was instructed to make an 8am appointment, and when I called, they scheduled me for 10:20. Upon arrival, they claimed no record of my booking, with the receptionist apparently scheduling it for..

After dedicating 38 years to my job, I attempted to obtain a sick note following two surgeries in a single week. It took me 19 attempts just to reach someone at 8:30am. I was promised a callback,..

Unhelpful front desk staff displaying a dismissive and unwelcoming attitude.

I only write reviews when I feel compelled to do so - I won't pretend that Monarch has always provided top-notch service, but lately, I've been genuinely impressed, and that's entirely thanks to two..

I've encountered the most incompetent general practitioner imaginable. They insist you ring before 10am, but the contact number is perpetually non-functional, and when you attempt to call at 09:55,..

Scheduled a phone consultation via their website for 9:40, received a confirmation reminder the previous day, yet no call came through. When I proactively contacted them, they casually stated the..

I suffered a 6cm ovarian cyst rupture with internal bleeding requiring a blood transfusion and urgent surgery. After visiting A&E and experiencing horrific symptoms (projectile vomiting, diarrhoea,..

I am utterly let down by how this medical practice has deteriorated, with reception staff displaying zero professionalism - they barely glance up from their computers and fail to even acknowledge..

In September 2023, I went to the medical centre and found it completely devoid of general practitioners. The waiting area was utterly vacant, with only a practitioner present. What happens to the..

Securing a medical consultation here is virtually impossible, regardless of your health condition's urgency or complexity! Attempting to schedule an appointment is an incredibly frustrating..

Absolutely revolting and incompetent employees. They nearly caused the death of my dear 24-year-old friend through their callous disregard, completely dismissing her severe pain. Avoid this..

I contacted my GP's office for an emergency inhaler prescription. They informed me it was sent to the doctor for signing. As my asthma worsened and anxiety increased, I visited the surgery to follow..

Basker descended the staircase, speaking loudly, supposedly to assess my back following my surgical procedure. However, he did not conduct any examination and instead retreated upstairs, continuing..

Pretty average, nothing special.

INCREDIBLE Centre for 37 years - I've been with them since the early days, from the original doctors to the Baskar family. They consistently strive to provide the absolute best care possible. From..

The team here is truly exceptional! Every interaction exceeds my expectations, and it's clear they are deeply committed to patient care. No other general practice I've experienced offers such rapid..