JB

Jade B. one year ago • From Google

Rating

Bad

Doctors Vanished from My Once-Great Surgery

What a disappointment, as I previously sang praises about this medical practice's exceptional quality. Over the past year, everything has drastically changed. Securing an appointment seems impossible, with wait times stretching endlessly and a complete absence of in-person consultations. They consistently attempt to substitute genuine appointments with impersonal telephone calls. Despite having abnormal blood test results, no medical professional reached out to investigate or request retesting - I personally discovered these concerning findings through the NHS app. The clinic now feels eerily empty, populated only by nursing and administrative staff, with patients seemingly vanished into thin air. Only a lone nurse drawing blood remains, a stark contrast to the wonderful doctors who once made this surgery truly outstanding and welcoming. It's truly heartbreaking to witness such a decline in what was once an exceptional healthcare provider!!

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