EB

Evelyn B. 8 years ago • From Google

Rating

Bad

Doctors weren't kind to my kid

They boast an excellent facility with skilled medical personnel, but their staff could improve their interpersonal approach, particularly when dealing with young patients.

The High Street Practice

8 days ago

Thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations, particularly regarding interactions with your child. We appreciate your positive comments about our facilities and clinical team. We also recognise how important kindness, patience, and reassurance are when caring for young patients and their families. Since your review was posted, we have continued working to improve patient experience and communication across the practice. Thank you for taking the time to share your comments.

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