Cestria Health Centre

I can only give one star as lower ratings aren't available. I called at 8:30 this morning and was told I was 37th in the queue. When I eventually spoke to the receptionist, I explained I needed to..

Attempted to call early in the morning on a weekday and reached an automated message indicating the practice was closed, with a reopening date mentioned that seemed outdated. The telephone system..

Excellent medical professionals

I have been registered with this practice for approximately 24 years and previously had a positive experience. However, the service has deteriorated significantly. Appointment availability has..

I experienced a lengthy wait of approximately 50 minutes while attempting to obtain a necessary medication that the practice had not set up for automatic renewal. Eventually, a family member drove..

Whenever I have required support from this practice, they have consistently been available. Even during challenging periods when resources were stretched, they have managed to provide prompt..

Honestly the clinical staff are great but attempting to reach them by phone is really frustrating as calls keep getting disconnected after waiting around 20 minutes and this just happened again..

Attended for blood work today and felt quite let down by the experience. During the appointment, it appeared that an incomplete sample collection had occurred, with fewer bottles taken than what..

I have been a patient at this practice for approximately four decades and have watched it develop considerably over that time. The clinical staff have consistently provided excellent care, however..

Excellent service from the reception team. I really appreciated their kindness and helpfulness. Overall I am always very happy with the treatment I receive from this practice.

I've called twice this year and received callbacks about my concerns. Both times, I was offered an appointment on the same day. That's certainly impressive service! The team throughout the practice..

The care I have received from this health centre over recent months has been utterly outstanding. The clinical staff have gone over and above in their care. I'm very thankful for this!

It appears difficult to reach someone by telephone to arrange an appointment.

Contacting the practice by telephone has proven to be extremely challenging. On one occasion, I waited in a queue for an extended period without successfully reaching anyone, and on another day..

The practice offers a welcoming atmosphere and demonstrates good expertise among team members. An on-site pharmacy is available for convenience. During busy periods, parking may need to be found on..

My spouse and I have had the great fortune of being registered with this practice for more than five decades. We consider it to be among the finest health centres in the region.

I contacted the practice recently to enquire about my position on a waiting list for a specialist appointment. The receptionist checked the information and informed me I could expect to hear back..

I've only been with the practice for a few months and I'm already having to move. When I first registered, I was informed that my medical records from my previous GP hadn't been transferred over...

Outstanding care provided consistently throughout my visits. Well done to everyone involved!!!

I hope I don't need medical attention soon because whenever I attempt to call, the phones appear to be unavailable. The nursing staff are very pleasant, and I appreciate that the reception team do..