DQ

Dalia Q. 2 years ago • From Google

Rating

Excellent

Doctors who actually make time for chronic pain

This is the finest medical practice I've encountered. I suffer from persistent back pain that frequently causes flare-ups, and I often hesitate to schedule appointments because I recognize it's a chronic muscular issue and understand that other patients have more pressing health concerns. However, every single doctor I've interacted with has demonstrated genuine care and consistently reassured me by saying "we're here to help you feel better". At my previous practice, I'd typically need to wait a week or more for an appointment (once waiting 10 days), and by the time a slot became available, my condition would either have deteriorated requiring additional care, or I'd resort to seeing a private doctor to resolve it myself. With Lensfield, the team consistently prioritizes getting patients in quickly, and even when they're stretched thin, they make sure to reach out and have a conversation with you. The entire staff—receptionists, nurses, and doctors alike—are absolutely wonderful!

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